Terms & Conditions

Reachify provides services only. We are not a hardware retailer and no sale of goods is implied by any page of this website. Any NFC device, stand or physical item supplied is provided as an integral part of a service package and remains subject to these Terms.

The exact scope, deliverables, timeline and fees of an engagement are those stated in the written offer, order confirmation or package description accepted by the Client. Where an offer conflicts with these Terms, the offer prevails for that engagement only.

Prices shown on this website are indicative starting prices in euro (EUR) and exclude VAT and any third-party costs (for example advertising spend, domain fees, hosting surcharges or licence fees) unless stated otherwise. A binding price arises only from a written offer or order confirmation.

Unless otherwise agreed in writing, invoices are payable within fourteen (14) days of the invoice date. Late payment accrues statutory interest under the Finnish Interest Act (633/1982) plus reasonable collection costs. Reachify may suspend or discontinue delivery of any service while an invoice is overdue, without liability for the resulting delay.

Recurring, retainer and hosting fees renew automatically for successive terms until cancelled in writing with at least thirty (30) days notice before the end of the current term. Fees already paid are non-refundable except where mandatory law requires otherwise.

Delivery depends on the Client. The Client shall provide, promptly and at its own cost, all access, credentials, content, approvals and cooperation needed for Reachify to perform.

Search rankings, review volume, review ratings, map visibility, AI-assistant citations, traffic and revenue are controlled by third parties, competitors and end customers — not by Reachify. Any figure, benchmark, forecast, case study or example shown on this website or in an offer is illustrative only and is expressly not a promise, warranty or guarantee of any specific outcome.

The Client acknowledges that it purchases professional effort and deliverables, not results, and that fees are payable irrespective of commercial outcome.

Reachify uses and integrates third-party platforms, including Google services. Those platforms are operated independently and may change their rules, algorithms, pricing or availability, suspend accounts, or remove content at any time without notice to Reachify.

Reachify never solicits, incentivises, filters or fabricates reviews, and the Client must not request this. The Client is solely responsible for how it invites and responds to customer feedback. Reachify accepts no liability whatsoever for any act, omission, outage, penalty, suspension or data loss caused by a third-party platform.

All methods, templates, source code, configurations, documentation and know-how developed or used by Reachify remain the exclusive property of Reachify. On full payment of all invoices for an engagement, the Client receives a non-exclusive, non-transferable licence to use the specific deliverables for its own business purposes.

The Client retains ownership of the content, trademarks and data it supplies and grants Reachify a licence to use them for the purpose of delivering the services and, unless the Client objects in writing, for anonymous reference purposes.

To the maximum extent permitted by applicable law, the website, its content and all services are provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, uninterrupted availability or non-infringement.

Reachify does not warrant that the website or any deliverable will be error-free, secure, uninterrupted, compatible with future third-party changes, or free of any defect, and disclaims all responsibility for content of external sites linked from here.

To the fullest extent permitted by applicable law, Reachify shall not be liable for any indirect, incidental, special, punitive or consequential damage, nor for loss of profit, turnover, goodwill, reputation, business opportunity, rankings, reviews, data or anticipated savings, however arising and whether in contract, tort (including negligence), statute or otherwise, even if Reachify has been advised of the possibility of such damage.

Where liability cannot lawfully be excluded, Reachify’s total aggregate liability for all claims arising out of or connected with an engagement is limited to the amount of fees actually paid by the Client to Reachify for that engagement during the three (3) months immediately preceding the event giving rise to the claim.

Any claim must be notified to Reachify in writing without undue delay and in any event within three (3) months of the Client becoming aware of the circumstances, after which the claim lapses.

Nothing in these Terms excludes or limits liability for damage caused intentionally or by gross negligence, for death or personal injury, or any other liability that cannot be excluded under mandatory Finnish or EU law. Where the Client is a consumer, mandatory consumer protection rights remain unaffected.

The Client shall indemnify, defend and hold harmless Reachify, its owners, personnel and subcontractors against all claims, penalties, damages and reasonable legal costs arising from the Client’s content, instructions, data, unlawful conduct, breach of these Terms or breach of any third-party platform terms.

Reachify is not liable for any delay or failure caused by circumstances beyond its reasonable control, including platform or API changes, outages, cyber-attacks, supplier failure, strikes, pandemics, war, sanctions, energy or logistics disruption, or acts of authorities.

Either party may terminate an ongoing service in writing with thirty (30) days notice to the end of the current term. Reachify may suspend or terminate immediately if the Client is in material breach, is insolvent, fails to pay, or uses the services unlawfully.

On termination, all fees for work performed and committed third-party costs become immediately due. Provisions on intellectual property, disclaimers, liability, indemnity and governing law survive termination.

Reachify may amend these Terms at any time by publishing an updated version on this page. The updated version applies to new orders immediately and to ongoing services thirty (30) days after publication. Continued use of the services after that date constitutes acceptance.

These Terms are governed by the laws of Finland, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Any dispute shall be settled exclusively by the District Court of Helsinki (Helsingin käräjäoikeus), Finland, unless mandatory law grants a consumer the right to bring proceedings elsewhere.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions stay in full force and the invalid provision is replaced by a valid one closest to its original commercial intent.